{"id":32,"date":"2018-10-31T13:47:12","date_gmt":"2018-10-31T05:47:12","guid":{"rendered":"https:\/\/fee.plus\/support\/?post_type=ht_kb&#038;p=32"},"modified":"2018-10-31T13:47:12","modified_gmt":"2018-10-31T05:47:12","slug":"service-customer","status":"publish","type":"ht_kb","link":"https:\/\/fee.plus\/support\/knowledge-base\/service-customer\/","title":{"rendered":"Service Customer"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-34 size-large\" src=\"https:\/\/fee.plus\/support\/wp-content\/uploads\/service-customers-list-1024x365.png\" alt=\"\" width=\"1024\" height=\"365\" srcset=\"https:\/\/fee.plus\/support\/wp-content\/uploads\/service-customers-list-1024x365.png 1024w, https:\/\/fee.plus\/support\/wp-content\/uploads\/service-customers-list-300x107.png 300w, https:\/\/fee.plus\/support\/wp-content\/uploads\/service-customers-list-768x274.png 768w, https:\/\/fee.plus\/support\/wp-content\/uploads\/service-customers-list-50x18.png 50w, https:\/\/fee.plus\/support\/wp-content\/uploads\/service-customers-list-920x328.png 920w, https:\/\/fee.plus\/support\/wp-content\/uploads\/service-customers-list-600x214.png 600w, https:\/\/fee.plus\/support\/wp-content\/uploads\/service-customers-list-320x114.png 320w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Every customer can be added into the service. There are two ways to add a customer to a service:<\/p>\n<ol>\n<li>In the service view itself, scroll down to the Customers section and click <strong>Add<\/strong> button to add the customer into the service. <em>Default validity period<\/em> and <em>fee details<\/em> for the service is automatically transferred and filled. Change it if this new customer has different validity period and fee details.<\/li>\n<li>In the invoice, when adding the service into the invoice line item, select the <strong>Create service customer<\/strong> tick box and the customer will automatically add into the service.<\/li>\n<\/ol>\n<p>Adding a customer into service is useful when you want to <strong>track the expiry validity date<\/strong> of the service purchased for that particular customer. Fee Plus will flag out all the expired customers in the service for you to renew their subscription and collect the fees.<\/p>\n<p>In contrary, if the service purchase is a one-time only and customer is not added into the service customers list, Fee Plus will not track these records when it is expired.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht_kb_category":[3],"ht_kb_tag":[],"class_list":["post-32","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Customer - FeePlus Help Centre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fee.plus\/support\/knowledge-base\/service-customer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Customer - FeePlus Help Centre\" \/>\n<meta property=\"og:description\" content=\"Every customer can be added into the service. 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